Privacy Policy
Privacy Policy
This Privacy Policy describes how V Prom (referred to as "we", "us", or "our") collects, uses, and discloses personal information when you interact with our ecommerce website, vprom.shop (referred to as the "Site" or "Services"). By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our Services.
Updates to Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal and regulatory compliance. We will post any revisions to this Privacy Policy on the Site along with the date of the last update. Your continued use of our Services after such updates signifies your acceptance of the revised Privacy Policy.
Information Collection and Use
We collect personal information from you in various ways as described below. This information is used to provide and improve our Services, fulfil orders, communicate with you, and comply with legal obligations.
Information You Provide
When you use our Services, you may provide us with personal information such as:
Basic contact details (e.g., name, address, phone number, email)
Order information (e.g., billing address, shipping address, payment details)
Account information (e.g., username, password)
Shopping preferences and wishlist items
Customer support inquiries and communications
We use this information to process orders, provide customer support, personalise your shopping experience, and communicate with you regarding your account and transactions.
Information Collected Automatically
We use cookies and similar technologies to collect certain information automatically when you interact with our Site. This may include:
Device information
Browser information
Network connection details
IP address
Usage data related to your interactions with the Site
We use this information for analytics, to improve our Services, and for targeted advertising purposes.
Information Obtained from Third Parties
We may receive personal information about you from third parties, including:
Service providers and vendors who assist in providing our Services (e.g., payment processors)
Business and marketing partners
Third-party tracking technologies used for advertising and analytics
We use this information to support our business operations, provide personalised advertising, and improve our Services.
How We Use Your Personal Information
We use the personal information we collect for various purposes, including:
Providing and improving our Services
Processing orders and payments
Personalising your shopping experience
Communicating with you about your account and transactions
Detecting and preventing fraud
Marketing and advertising our products and services
We may disclose personal information to third parties for purposes such as order fulfilment, marketing, and analytics, as outlined in this Privacy Policy.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, delete, or correct your information, and the right to opt-out of certain data processing activities. You can exercise these rights by contacting us using the information provided below.
Security and Retention
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
V Prom
Apt 607, 12148 Jollyville Rd
Austin TX 78759, United States
Phone: +1 7373428067
Email: support@vprom.shop
Complaints
If you have concerns about our handling of your personal information, you may contact us using the above information. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
Thank you for reading our Privacy Policy.
